Warranty

If you have found a fault in an Apex product that you have purchased from our online store, please fill out our warranty claim form below.

* If you have purchased an Apex product from anywhere that is not this website, you will need to contact the store you purchased the product from, and lodge your warranty claim through that store, not via this website.*

Please review the warranty time limit for each product category before lodging a claim.

DECKS: 6 months manufacturing warranty.

  • *Each claim will be assessed by Apex Pro Scooters individually, you will need to submit photos of the front, top, bottom & side of your deck, within the claim form.*

 

ALL OTHER COMPONENTS: 3 month manufacturing warranty.  

  • *This excludes deck brakes.*

 

INTERNATIONAL WARRANTIES

  • International customers may be required to cover the cost of shipping and any costs associated with the warranty claim.